Privacy Policy

How we collect, use, and protect your data — explained simply, transparently, and with your privacy at the center.

Last updated: November 22, 2025

PairGen (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, upload DNA files, or interact with our services.

By using PairGen, you agree to the terms outlined here. If you do not agree, please discontinue use of our platform.

1. Information We Collect

A. Personal Information You Provide

  • Email address
  • Birthdate
  • Sex
  • Location

B. DNA and Genetic Data (Optional)

If you choose to upload your raw DNA file, we may temporarily process:

  • Variant data
  • Genetic markers
  • Trait information
  • Derived insights

We only process what is necessary to provide your analysis.

C. Automatically Collected Information

We may collect:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage analytics
  • Log data

This helps us improve functionality and security.

2. How We Use Your Information

We use your information to:

  • Provide genetic comparison and analysis features
  • Display results, insights, and reports
  • Improve platform reliability and user experience
  • Process support requests
  • Communicate important account or service updates
  • Maintain platform security
  • Comply with legal obligations

We do not sell or share your DNA data with third parties.

3. DNA File Handling & Storage

Temporary Processing

Your DNA file is processed solely to generate your results.

You Always Control Your Data

You may delete your data or request deletion at any time by contacting us.

4. Sharing of Information

We may share your information only in these limited situations:

  • Service providers that help run our platform (hosting, analytics, security)
  • Legal compliance, if required by law or valid request
  • Business transfers, in the event of a merger or acquisition

We never share or sell genetic data for marketing or advertising.

5. Cookies & Tracking Technologies

We use cookies to:

  • Maintain sessions
  • Improve site performance
  • Analyze usage patterns
  • Personalize features

You can disable cookies in your browser settings, but some features may not work properly.

6. Data Security

We use industry-standard measures to protect your data, including:

  • Encryption in transit
  • Secure hosting environments
  • Access controls
  • Regular security reviews

However, no online system can guarantee 100% security. You agree to use PairGen at your own risk.

7. Children’s Privacy

PairGen is not intended for individuals under 18.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your data
  • Request portability
  • Withdraw consent
  • Opt out of marketing communications

To exercise any of these rights, contact us though the form.

9. Third-Party Links

Our website may link to external sites.

We are not responsible for the practices or content of third-party websites.

10. Updates to This Policy

We may update this Privacy Policy as needed.

Any changes will be posted on this page with the updated date.

11. Contact Us

For questions, concerns, or data requests, contact us through the link.

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